Privacy & Cookie Policy

1. Introduction

Textcore AI (referred to as the "Site") is a digital product provided by INNOVA MARKETING OU LTD and is accessible via the domain textcore.io. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data, as well as your rights regarding this information.

2. What Information We Collect

• Account Information: When you register, we collect your full name, email address, and password (stored in hashed form).
• Usage Data: We collect data on your activity within the platform, including generated content, selected plans, and usage limits.
• Chat Data: Messages exchanged with our AI tools are stored securely for improving your experience and allowing access to your generation history. These are processed anonymously and not shared with third parties.
• Device & Technical Data: We automatically collect your IP address, browser type, device info, and OS for analytics and security.

3. How We Use Your Data

Your data is used to:

• Provide and improve our services
• Maintain and secure your account
• Send transactional emails (e.g. confirmation, password reset)
• Analyze usage trends and behavior to enhance performance
• Display or measure ads effectiveness (if applicable)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Analyze traffic with tools like Google Analytics
• Serve targeted or personalized content

On your first visit, you will be asked to accept or manage cookies. You can update preferences anytime via “Cookie Settings.”

5. Data Sharing

We do not sell, trade, or rent your personal data. We may share it with trusted service providers (e.g. hosting, email delivery, analytics) only to deliver and maintain our platform. All providers are contractually bound to keep your data secure and confidential.

6. Email Communication

We may use your email to:

• Send essential service notifications (e.g. password reset)
• Inform you about critical updates or service issues
• Share relevant content (only if you opt in)

7. Data Security

We implement strong technical and organizational measures to protect your data. All sensitive info is encrypted at rest and in transit. Passwords are securely hashed. Access is restricted based on roles and responsibilities.

8. Your Rights

You have the right to:

• Access or update your personal data
• Request deletion of your account and data
• Withdraw consent to marketing
• File a complaint with a relevant authority

To exercise any of your rights, email us at [email protected].

9. Children’s Privacy

Textcore AI is not intended for users under 16 (EEA) or 13 (US). We do not knowingly collect data from children. If we become aware, we will remove the data promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. Any material changes will be communicated via email or site notice.