Textcore AI (the "Service") is a digital Software-as-a-Service platform operated by INNOVA MARKETING OU LTD and accessible via textcore.io. By creating an account, accessing, or using the Service in any way, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund and Cancellation Policy.
If you do not agree with these Terms, you must not use the Service.
You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Service. By registering an account, you confirm that you meet this requirement and that the information you provide is accurate, complete, and kept up to date.
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login credentials. If you suspect unauthorized access, you must notify us as soon as possible at [email protected].
You may use Textcore AI solely for lawful purposes and in accordance with these Terms. The Service is provided to you for business or personal use to generate and manage text content.
You agree not to misuse the Service, including by:
You retain ownership of the text and data you input into the Service ("User Input") and of the text produced for you by the Service ("Generated Output"), subject to any third party rights in underlying materials.
You are solely responsible for:
You grant us a limited, non exclusive license to process your User Input and Generated Output only as needed to operate, maintain, and improve the Service, including for logging, security, and troubleshooting. We do not sell your private data and do not use your private content to train public models.
The Service, including its software, design, user interface, logos, trademarks, and branding, is owned or licensed by INNOVA MARKETING OU LTD and is protected by copyright, trademark, and other intellectual property laws.
Except for the limited rights expressly granted to you in these Terms, you do not acquire any ownership rights in the Service or its underlying technology. You may not copy, modify, distribute, publicly display, reverse engineer, or create derivative works based on the Service, except as allowed by mandatory law or with our prior written consent.
Textcore AI and related marks are used as trading names of INNOVA MARKETING OU LTD.
Subject to your compliance with these Terms, we grant you a limited, non transferable, non sublicensable, revocable license to access and use the Service for your own internal business or personal purposes.
This license does not permit:
Textcore AI offers prepaid subscription plans. Pricing and plan details are shown on our website and may be updated from time to time.
All card payments are processed securely by our payment processor. We do not store full card numbers, expiration dates, or CVV codes on our servers.
Because we do not use automatic recurring billing, subscriptions do not renew by themselves. When a prepaid period ends, your account may revert to a free or limited tier unless you manually purchase a new plan.
You may:
Canceling or not renewing a prepaid period does not give a right to a refund for unused time. For details on refunds, please see our Refund and Cancellation Policy.
Digital services are delivered immediately after successful payment. As a result, completed purchases are generally non refundable once access to the plan or credits has been granted.
Refunds may be considered only in limited cases, such as clear technical failures, duplicate payments, or confirmed billing errors. The process, time limits, and conditions for refund requests are described in our Refund and Cancellation Policy.
For billing questions or disputes, contact [email protected] before opening a chargeback with your bank.
If you initiate a chargeback without first contacting us, we may temporarily suspend or limit your account while we investigate. This is to prevent fraudulent use of credits or generated content.
We reserve the right to dispute chargebacks that are inconsistent with our policies or with the actual use of the Service.
You must not use the Service to create, upload, or distribute content that:
We may remove or restrict access to content, and may suspend or terminate accounts, where we reasonably believe these rules are violated.
We process limited personal data as necessary to provide the Service, manage your account, and comply with legal obligations. Details about how we collect, use, and protect your data are set out in our Privacy Policy.
Generated content and logs may be stored for a time to support your use of the Service, improve user experience, and ensure security. You may delete certain data from your account, subject to technical and legal limitations.
We reserve the right to suspend or terminate your account, with or without notice, if:
You may close your account at any time by contacting support at [email protected] or, where available, through your account settings. Closing an account does not automatically entitle you to a refund for unused services.
We may update, modify, or discontinue parts of the Service from time to time, for example to improve performance, add or remove features, or address security and legal requirements.
We do not guarantee uninterrupted availability of the Service. Planned maintenance, technical issues, or events outside our control may temporarily affect access. Where reasonable, we will attempt to notify users of major changes that significantly affect the Service.
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we do not make any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non infringement.
We do not guarantee that any Generated Output will be accurate, complete, or suitable for your specific use case. You are responsible for reviewing and verifying any content before relying on it.
To the fullest extent permitted by law, INNOVA MARKETING OU LTD and its directors, employees, and partners will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, or data arising out of or related to your use of the Service.
Our total aggregate liability arising out of or in connection with the Service and these Terms will not exceed the total amount you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for fraud or for death or personal injury caused by negligence.
These Terms and any dispute or claim arising out of or in connection with them, or their subject matter or formation, are governed by and construed in accordance with the laws of England and Wales.
You agree that the courts of England and Wales will have exclusive jurisdiction to resolve any disputes, without prejudice to any mandatory rights you may have as a consumer under the laws of your country of residence.
Before starting formal legal proceedings, you agree to first contact us at [email protected] to try to resolve the dispute informally.
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice within the Service.
Your continued use of the Service after changes take effect will constitute your acceptance of the updated Terms. If you do not agree with the changes, you should stop using the Service and, if needed, request account closure.
Legal entity: INNOVA MARKETING OU LTD
Trading name (DBA): Textcore AI
Company registration number: 15531228
Country of incorporation: England and Wales
Registered office: 91 Battersea Park Road, London, England, SW8 4DU
General support:
[email protected]
Billing and payment inquiries:
[email protected]